At Non-VoIP, we separate your number usage history from your financial records to ensure complete transparency and precise tracking of your activities.

Here is the difference between the two and how to access each log:

1. Verification History

This log is dedicated to tracking your usage of services, the numbers you requested, and the status of incoming SMS messages.

How to access it:

• From the top navigation bar of the Non-VoIP platform, click on the "History" tab.
  

• Alternatively, from the "Overview" page, scroll down to the "Recent History" section and click on "Full History".
  

  
  
  

What does it show?

• The requested service (e.g., Instagram, Gmail).

• The assigned phone number and country.

• The activation code (Code) once it arrives.

• The request Status: whether it is Active, Cancelled, Expired, or Failed.
  

  
  
  

2. Transaction History (Billing & Payments)

This log is dedicated to tracking your financial movements and balance (top-ups, deductions, and refunds).

How to access it:

• Click on your profile icon in the top right corner.

• Select "Transaction History" from the drop-down menu.
  

  
  
  

What does it show?

• Transaction Type: purchasing a number (Purchase), balance refund (Refund), or adding credit (Top-up).

• The deducted or added Amount.

• The remaining wallet balance after the transaction (Balance After).

• A dedicated tab for Incomplete Payments to track top-up attempts that did not go through.
  

  
  
  

In Short:

• If you want to review an SMS code or check the status of a requested number, head to the Verification History.

• If you need to track your balance, confirm top-ups, or check refunds for cancelled orders, head to the Transaction History.