I got a code, but it didn't work! What do I do?
If you encounter issues with the verification code, please contact support with your account email and all relevant information. Ensure you haven't used the "resend code" option multiple times, as we provide only the first code received.
I used one of your numbers for verification in the past, and now I need it again. What do I do?
After verification, click on the "reuse" button within 2 Min to complete another verification for the same service with the same number. Additional charges apply for each subsequent verification.
The service I requested didn't accept the number! What do I do?
Often these issues are caused by checks done by the services involved. They can detect if you are using a proxy, attempting to create multiple accounts, or doing other similar activity. Unfortunately, there isn’t anything we can do on our end to handle this. Our advice would be to wait and try again later.
The service I requested didn't send a verification code, but credit was deducted. What should I do?
If the service didn't send a verification code and credit was deducted, click on the "refund" button in the verifications history. This will instantly refund credits to your balance.
Can temporary numbers receive more than one code simultaneously?
Temporary numbers receive only one code for each use, and it is the first code sent, considering the conditions for reusing the temporary number.